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Guarantee and Return Policy

At My Responder Gear, we take pride in our products and offer a 30-day money back guarantee. Please contact customer service within 30 days for return information regarding your first responder gear.

Guarantee Statement: RGI offers a lifetime warranty against workmanship and material defects. If your product fails due to a flaw in manufacturing we will repair or replace at no cost to you. If your product needs repairs due to normal wear, improper care, or abuse we will repair at a reasonable cost.

Call or e-mail us for return shipping instructions:
Call us at 1-877-588-8230 8:00 am - 5:00 pm, Monday through Friday.
E-mail us anytime.